Privacy Policy

Who we are

AgentSites is a service provided by AgentOS Proptech Group Ltd (company number 05409547, VAT number GB 264 1122 38). We design, build, and manage websites for estate and letting agents. Our registered address is 13 Lambourne Crescent, Cardiff, CF14 5GF.

For any privacy-related questions, contact us at enquiries@agentos.com.

What data we collect

When you visit our marketing website we may collect:

• Contact form submissions — name, email address, phone number, company name, and message content submitted via our HubSpot contact form.
• Usage data — pages visited, time on page, referral source, and device/browser information collected via Vercel Analytics and HubSpot tracking.
• Cookies — see the Cookies section below for details.

How we use your data

We use the data we collect to:

• Respond to your enquiry and provide information about our services
• Understand how visitors use our website so we can improve it
• Send follow-up communications related to your enquiry (you can opt out at any time)

We do not sell your personal data to third parties.

Legal basis for processing

We process your data on the following bases under UK GDPR:

• Legitimate interest — to respond to enquiries and improve our service.
• Consent — for analytics and marketing cookies, which you can control via the cookie banner.

Third-party services

We use the following third-party services that may process your data:

• HubSpot (EU region) — contact form hosting, CRM, and website tracking.
• Vercel — website hosting, analytics, and speed insights.

Cookies

Our website uses cookies in the following categories:

• Essential — required for the website to function. These cannot be disabled.
• Analytics — help us understand how visitors use the site. Only set with your consent.
• Marketing — used by HubSpot for tracking and follow-up. Only set with your consent.

You can manage your cookie preferences at any time using the cookie banner or by clearing cookies in your browser settings.

Data retention

Contact form submissions are retained in HubSpot for as long as necessary to manage the enquiry relationship. Analytics data is retained according to each provider's standard retention periods.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for cookies at any time

To exercise any of these rights, email enquiries@agentos.com.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.